§ 001  Our work

Our work.

Services we provide.

01 · TRUST 02 · IMPACT 03 · PURPOSE 04 · SUPPORT 05 · TRAINING
  • 01Trust

    Organizational trust

    We diagnose organizational trust. We apply trust-measurement methodologies grounded in the lucid trust approach. We deliver a trust map and a roadmap to strengthen it, working on the conditions that make it possible.

    PathInterviews → Survey application → Measurement of conditions → Trust map → Roadmap → Strengthening
    For whom
    Leadership, boards and teams, in organizations and companies.
    What it is for
    Diagnosing trust through the conditions that make it possible. This makes it possible to understand what is happening in the organization, identify and prevent risks, address crises in time, reduce operating costs and improve climate, leadership and working with others.
    How we do it
    Interviews, application of diagnostics and measurement of the conditions of trust —coherence, fairness, recognition, handling of power, information— from the lucid trust approach.
    Deliverable
    Trust map and strengthening roadmap.
    Duration
    According to size, complexity and scope.
  • 02Impact

    Impact measurement

    We measure social impact in organizations and companies.

    PathTheory of Change → Indicators → Proxies and SROI calculation → Quantified social return → Impact narrative
    For whom
    Organizations, foundations, companies and donors.
    What it is for
    Understanding the impact that an organization, area or initiative produces. It connects with sustainability areas.
    How we do it
    Social Return on Investment (SROI), Theory of Change and other methods according to context.
    Deliverable
    Baseline, indicators and organizational impact narrative.
    Duration
    To be agreed according to context.
  • 03Purpose

    Purpose clarification

    Vision, mission, objectives and strategic plan for for-profit and non-profit organizations.

    PathDiagnosis → Purpose → Mission and vision → Objectives → Basic strategic plan
    For whom
    For-profit and non-profit organizations seeking to clarify their purpose through participatory methodologies.
    What it is for
    Ordering decisions, resources and strategy around a common direction.
    How we do it
    Methodologies used to define mission, vision, objectives and strategic plan.
    Deliverable
    Formulated purpose and a strategic plan the team can use.
    Duration
    To be agreed according to the organization's stage.
  • 04Support

    Strategic support

    Building on the organizational trust diagnosis, we support organizations in strengthening the conditions that make trust possible.

    PathRoadmap → Planning → Interventions → Trust measurement → Adjustments
    For whom
    Organizations that already have a trust diagnosis.
    What it is for
    Strengthening the conditions that make trust possible, resolving conflicts, clarifying ambiguous or risky situations.
    How we do it
    Sustained support based on the diagnosis roadmap.
    Deliverable
    Intervention and follow-up of the conditions to be strengthened.
    Duration
    According to the agreed intervention plan.
  • 05Training

    Training

    Learning sessions on critical thinking, lucid trust, applied ethics and AI for social organizations.

    PathDesign → Participatory sessions → Materials and follow-up
    For whom
    Teams, boards and social organizations.
    What it is for
    Building judgment and capacities in the team in times of uncertainty and complexity.
    How we do it
    Sessions on critical thinking, lucid trust and applied ethics in times of complexity.
    Deliverable
    The team goes through participatory reflection and training processes; materials available to continue the work.
    Duration
    One-hour sessions per program according to planning.
001 — Our work
§ 002  The challenge
The challenge.

Every organization steers by a map of its reality. That map is its purpose, its strategy, its indicators, its reports. It never coincides entirely with the territory. The difficulty appears when the distance between what the organization believes about itself and what is happening grows without anyone noticing. The problem incubates in silence and surfaces as a crisis, when correcting it is already late or costly.

Working on impact, trust, coherence and purpose means working on that distance, to see it in time, understand it and correct course.

  • — Organizations in blind trust that incubate their own crisis without noticing it, until it erupts and it is already too late to contain.
  • — Organizations in total distrust that smother their work in controls and suspicion, until they fragment.
  • — Organizations that carry a diffuse purpose and operate on inertia, until a crisis forces them to decide a direction no one knows how to name.
  • — Organizations that do not measure their impact, through neglect or lack of resources, until someone holds them accountable for the change they claim to produce, they have nothing to answer with, and the crisis of direction becomes financial as well.
  • — Organizations with nonexistent reports, or reports that comply on paper without capturing reality, that fall silent when they must account for themselves.
  • — Organizations that do a great deal and do not understand how their purpose translates into change, and that when seeking resources can only offer a moral discourse.

Measuring impact makes it possible to communicate it and raise resources.

Measuring impact requires method, time and discipline. It means building the right indicators and translating what they reveal into terms each interlocutor can understand. We work with SROI, cost-benefit ratio, IRIS+ indicators and evidence verified with beneficiaries, according to what each case needs to show the change the organization achieves.
002 — Challenge
§ 003  What we observe
Reading keys.

We contrast the organizational diagnosis —purpose, mission, vision— with actual activity to see where the gaps are. That reading also indicates which methodology is required to measure the organization's impact.

Focus 01

Clarified purpose

Before measuring, one must know what is being measured and what for. We bring together purpose, mission, vision, strategic plan, governance and indicators along a single legible axis.

Focus 02

Demonstrable impact

Recognized indicators can be added to the institutional diagnosis for presentation to authorities, boards, donors and community. The method combines organizational reading, impact measurement and improvement criteria.

Focus 03

Strengthened coherence

We work on the coherence between discourse, purpose and action, so that the organization decides and acts from its real purpose, strengthened in its internal trust.

003 — Observe