We measure
the trust that
makes impact
possible.

We read the conditions that sustain an organization's work and design, from that reading, its intervention plan. We work with foundations, social organizations, donors, family offices, companies and sustainability areas that need to understand the change they produce, demonstrate it with evidence and strengthen the internal conditions that make it possible.

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What we do

Lines of work with foundations, social organizations, donors, sustainability areas and companies seeking to strengthen the organization through trust and its capacity to generate impact.

Organizational trust

A map of the conditions that sustain the organization, with the lever where intervention is worthwhile.

Social impact

Measurement of the change the organization produces, of what remains when it stops sustaining it, and of the social return on investment.

Organizational purpose

Clarification of the institutional promise and its operational translation.

Strategic support

Roadmaps and support for strategic processes.

Training

Programs for teams on complexity, lucid trust and AI.

Sustainability

Frameworks to integrate sustainability criteria into the organization.

Our approach

Confianza e Impacto's approach combines diagnosis of organizational trust, impact measurement, theory of change, social evaluation, and training in critical thinking and lucid trust for organizations operating in complex contexts.

We read whether an organization can see and decide about its own reality before a problem becomes a crisis. There is a clear relationship between an organization's systemic trust, the impact it produces and the return it obtains. That is why we measure trust and impact separately, and then read one against the other.

Impact goes beyond activities and indicators. Between us we bring together more than fifteen years of work with organizations and companies across different fields, approached through impact. The reading identifies the organization's fragilities and the risks that incubate silently.

The method surfaces indicators of trust conditions, coherence, healthy or pathological power dynamics, power circulation, conflict management, and organizational learning.

Impact

Understanding the change the organization generates in reality.

Coherence

Linking purpose with action.

Trust

Knowing and strengthening the conditions that make trust possible.

Lucid trust

Lucid trust is the paradigm that sustains the method. It describes a way of acting under uncertainty without falling into either blind trust or total distrust.

None of the three belongs to a person or to an agreement between two: they are states of the whole field an organization depends on. What we read is that field, the organization's systemic trust, through the lucidity of the eight conditions that make it possible.

From there, Confianza e Impacto supports organizations to see their reality more clearly, make sounder decisions, communicate with rigor, account for their work with integrity, and sustain over time the change they promise to produce.

Blind trust
Lucid trust
Total distrust

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  • We trust without evaluating.
  • Loyalty replaces judgment.
  • Criticism is experienced as betrayal.
  • Conflict is avoided.
  • Warning signals are silenced.
  • The crisis grows quietly until it breaks.
  • Processes become transparent.
  • Decisions are argued.
  • Recognition of the other, respect, limits and collaboration structure the relationship.
  • Discourse and action coincide.
  • Purpose orients decisions and a plan exists.
  • Criticism is nourishing, sought, and produces change.
  • Error and crisis become shared learning.
  • We trust no one.
  • Every signal is read as a threat.
  • Coordination becomes impossible and processes turn endless and expensive.
  • The bond is reduced to control.
  • Learning stops.
  • The organization fragments.